Rochester Counseling Group
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How do I get reimbursed when my therapist is "out of network"?
If you have an insurance that is not accepted by your therapist you are still able to submit for reimbursement directly from your insurance company.  This is called "out of network" benefits.  It simply means that your insurance company will reimburse you for a percentage of your session costs for each appointment.  

We have partnered with Mentaya to help clients use their out-of-network benefits to save money on therapy. 

    Here's how it works:
    1. Get scheduled with a provider in our practice. 
    2. Sign up for Mentaya: 
https://mentaya.co/inviteclient/Z3E70kNqvwRtqMesbro4
    3. Our practice will enter your sessions into the platform.
    4. Mentaya submits the claim and handles any insurance follow-up.
    5. You get reimbursed by insurance!

Mentaya charges a 5% fee per claim, which includes handling any paperwork required, dealing with denials, and calling         insurance companies.  It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.
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  • Home
  • Meet our Team
  • Schedule Now
  • About
  • Verifying Insurance
  • Careers
  • Clinical Supervision
  • Services
  • Office
  • Fees
  • Patient Portal
  • Blog
  • How do out-of-network benefits work?
  • Televideo Therapy
  • Medical Records Requests
  • Provider Search
  • In the Media/News