Does my insurance cover therapy?
 
We do not accept these plans:  Medicare (in any form or from any insurer) Blue Choice Option, Child Health Plus, MMC, Essential Plans, Healthy NY, NYSHIP, or Medicaid 
 You should contact your insurance for referral options.  Be aware that your insurance company may still inaccurately state that a RCG provider accepts these plans.   If you have one of the above listed plans look here to accurately find an area provider who does: 
 http://www.rochestercounseling.com/provider-search.html 

Aetna/United/Oxford:
 Go to https://headway.co/does-my-insurance-cover-therapy to verify your coverage.
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MVP or Excellus (we do not accept their medicare plans):
You can search on the company database here (Login as a member) to see if provider accepts your plan:
https://www.mvphealthcare.com/find-care/doctor
https://www.excellusbcbs.com/find-a-doctor/provider

Or contact your insurance company at the customer service number (usually found on the back of your insurance card):
When calling, let them know that you are calling to determine your mental health office visit benefits. 
Your insurance company may require the following numbers to determine benefits and eligibility:

RCG Tax ID # 88-3892743
National Provider Identification Numbers:
Raffinee Acoff-Johnson # 1801444328
Johanna Brauen Grube # 1790276624
Cory Cummings # 1811213275
Lisa Cole # 1720728959
Karen Dickinson # 1194253849
Alana Geller # 1174377238
Kerrie Gianvecchio # 1356654107
KariAnna Glass # 1306461629
Clare Holahan # 1912564600
Tobi Keefe # 1013183102
Lindsey Mercurio #1134902455
Matthew Teal # 1255049391
Courtney Wink # 1770816977

Make sure you receive the following information:
  • Is this therapist an In-Network Provider with MY plan? ____Yes ____No
  • Do I have a Deductible? ____Yes ____No  
    • If Yes, how much? $___________  How much remains before I meet my deductible? $__________
  • Do I have a Co-Pay or Co-Insurance? ____Yes _____No      If yes, how much is it? $__________
  • Is there a limited number of visits per year?______ Yes _____ No
    • If Yes, how many visits? ___________  What is your calendar year?_______________
  • Do these counseling services require Authorization? __________Yes _______No
    • If Yes, what is my Authorization Number? _________________________________________

Checking your benefits does not guarantee payment will be made on your behalf by your insurer.  Clients remain fully responsible for all counseling fees.  It is only after your insurance company has made its first payment that you can be guaranteed the coverage amount.